Privacy Policy

Last updated: April 6, 2026

1. Information We Collect

We collect information you provide directly: name, email address, and social media account connections. When you use our AI features, we process the prompts and content you provide to generate results. We also collect usage data such as pages visited, features used, and interaction patterns to improve our service.

2. How We Use Your Information

We use your information to provide and improve Kaleido services, including AI content generation, social media scheduling, and analytics. We use your social media tokens solely to publish content and retrieve analytics on your behalf. We do not sell your personal data to third parties.

3. Data Security

We employ industry-standard security measures including AES-256 encryption for sensitive data such as social media access tokens, secure password hashing with Argon2, and HTTPS for all communications. Access tokens are encrypted at rest and decrypted only when needed for authorized operations.

4. Social Media Data

When you connect social media accounts, we store encrypted OAuth tokens to act on your behalf. We access only the permissions you explicitly grant. You can disconnect any account at any time, which immediately revokes our access and deletes stored tokens.

5. AI Processing

Content you submit for AI generation is processed on our secure infrastructure using open-source AI models. We do not use your content to train AI models. Generated content is stored in your account and accessible only to you.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove all personal data, generated content, and social media tokens within 30 days. Anonymized usage analytics may be retained for service improvement.

7. Your Rights

You have the right to access, correct, export, or delete your personal data at any time through your account settings or by contacting us. For users in the EEA, you have additional rights under GDPR including the right to data portability and the right to object to processing.

8. Cookies

We use essential cookies for authentication and session management. We use analytics cookies only with your consent to understand how you use our service and to improve the experience.

9. Contact

For privacy-related inquiries, contact us at privacy@kaleido.social.